Sunday, April 4, 2010

Mystery Shopping firms - Bare International

About the Company :

Bare International, Inc. was founded in 1987 by Dale and Michael Bare in Fairfax, Virginia. The idea was born when they found that current 'mystery shop' companies were providing only limited mystery shop services in local areas. The Bares wanted to set up a company that would make consistent services available at a national level. Originally called “Restaurant & Hotel Services” (RHS), the company’s base was in the hospitality industry. For many years, Restaurant and Hotel Services provided Mystery Shop Guests and Integrity Audits to hotel and restaurant chains across the USA.

In 1999, RHS became Bare Associates International, based upon the addition of an overseas office in Antwerp, Belgium. Since then, BARE has grown exponentially in the global marketplace. Now, in addition to the Antwerp, Belgium office, BARE has offices in cities around the world including: Mumbai, India; Shanghai, China; Sao Paulo, Brazil; London, England and Paris, France. On any given day, BARE International is doing business for clients in over 100 countries thus completing over tens of thousands of mystery customer visits per month.

How to register?

1. Open http://www.bareinternational.com/en/
2. Click on 'New Evaluators'
3. Choose your preferred language and click 'Go'
4. Now, enter your email address and click 'Go'.
5. Choose your country and click 'Go'.
6. Enter the required information and click submit.

Mystery Shopping firms - OnionInsights

About the Company :

Onion Insights is a boutique Customer Experience Management firm with their key focus on Mystery Shopping.

http://www.linkedin.com/companies/onion-insights

How to register?

1. Open http://onioninsights.blogspot.com/
2. Click on 'To become a Mystery Shopper with OnionInsights, click HERE'
3. Now, enter your email address and Click 'Go'
4. Now, select your country as 'India' and click 'Go'
5. Enter the requested information and submit.

Mystery Shopping firms - HS Brands

About the Company :

Service Sleuth helps businesses measure and improve customer service levels, sales skills and integrity issues through the use of Mystery Shopping. With a database of close to 500,000 “shoppers” worldwide we can be the eyes and ears of your company. As creators of the industries first web based mystery shopping platform, Service Sleuth has always been at the forefront of technology within this business category. With recent releases of Industry Comparative Data reporting, the Manager Action Plan Module and the use of text messaging to collect surveys, Service Sleuth can help a business improve from the ground up.

Our other areas of expertise include market research, focus groups, merchandising and exit surveys. In combination with our Mershimer Group Division, we can handle all of your operational, integrity and franchise compliance needs.


How to register?

1. Open http://www.mymysteryshop.in/
2. Click on 'New Shoppers - Click here'
3. Now, click on 'New Shopper Sign Up'
4. Now, choose your preferred language and click 'Go'
5. Enter your email address and click 'Go'
6. Now, select your country as 'India' and click 'Go'
7. Enter all the details and submit.

What is Mystery Shopping?

Mystery shopping or mystery consumer is a tool used by market reserach companies to measure quality of retail service or gather specific information about products and services.

Mystery Shoppers pose as normal customers and perform tasks such as :
  • purchasing a product
  • asking questions
  • registering complaints
  • dining out
  • evaluating customer service
  • behaving in a certain way to measure the reactions of the shopkeepers etc..

Tools used for MysteryShopping Assesments range from simple questionnaires to complate audio and video recordings.

The most common venues where MysteryShopping is used are :

  • Retail stores
  • Theatres
  • Restaurants
  • Fast food counters
  • Electronic Stores
  • Banks
  • Petrol Pumps
  • Hospitals
  • Health Clubs etc..